LOOK+ Warranty
Ride with peace of mind, we’re here for you.
Welcome to the LOOK+ Warranty program.
This is the next-generation warranty program that protects your LOOK Cycle bikes and pedals. It’s simple and free.
Activate your program free of charge within 30 days after the delivery date to benefit from maximum coverage and our LOOK+ warranty program.
All our products automatically benefit from a 2-year legal warranty, with no registration required. The LOOK+ program complements it by offering extended coverage periods and exclusive benefits.
This program is reserved for the original purchaser. To benefit from it, register within 30 days after the purchase date and provide proof of purchase. Eligible products: frame, fork, cockpit, and pedals.
Comparison table
| Legal Warranty | LOOK+ Program | |
|---|---|---|
| Frame, fork, cockpit defects | ||
| Paint / bike finish defects | ||
| Pedal defects | ||
| Non-compliance, hidden defects |
| Legal Warranty | LOOK+ Program | |
|---|---|---|
| Frame, fork, cockpit defects | 2 years | Lifetime |
| Paint / bike finish defects | 2 years | 3 years |
| Pedal defects | 2 years | 3 years |
| Extension in case of repair | + 6 months | + 12 months |
| Legal Warranty | LOOK+ Program | |
|---|---|---|
| Replacement at a reduced price after a crash |
LOOK+ Warranty Extension
Peace of mind for all your LOOK products.
At LOOK Cycle, we believe that exceptional bikes and pedals deserve protection to match.
That’s why your frames, forks, and cockpits are covered for life with LOOK+, a warranty that can be activated online within 30 days of delivery.
Likewise, your pedals are protected for 3 years from the delivery date with LOOK+, an extended warranty offered free of charge, also to be activated within 30 days.
These warranties reflect our long-term commitment: enabling you to ride longer, freely, and with complete peace of mind.
Your legal coverage, naturally included.
Without any action on your part, all our products are covered by the legal warranty of conformity — 2 years in France from the date of delivery. This duration may vary depending on the legislation in force in your country.
What is not covered by the LOOK+ warranty
- Normal wear and tear of components (cleats, bearings, springs, tires, brakes, drivetrain).
- Damage related to improper use, unsuitable storage, unauthorized repair, or intentional modification.
- Prototype products and sponsored products.
- Maintenance not compliant with LOOK Cycle usage or maintenance conditions.
- Transport costs if no defect is found following technical analysis.
Our goal is not simply to protect your products, but to preserve your everyday experience.
Register your product today and enjoy extended peace of mind.
LOOK+ Crash Replacement
LOOK supports you, even after a crash.
Because your passion for cycling should never stop due to the unexpected, the LOOK+ program allows you to replace your equipment at a reduced price with a new product (frame, fork, cockpit, or pedals) in the event of a crash.
| Time after delivery | Discount on new product |
|---|---|
| 1st year (less than 12 months) | −50 % |
| 2nd year (12 to 24 months) | −30 % |
| 3rd year (24 to 36 months) | −10 % |
As part of the LOOK+ Crash Replacement, workshop and transport costs remain the responsibility of the customer. The discount applies only to the price of the replacement new product.
The LOOK+ Crash Replacement does not cover normal wear and tear or damage due to improper use, but it complements your warranty to provide complete peace of mind when you need it most.
Activation
Activate your LOOK+ warranty in 3 steps
Registration is 100% free and must be completed within 30 days of delivery. After this period, only the 2-year legal warranty will remain active.
- Create your account
- Register your product
- Enjoy LOOK+
Customer service
Our mission: the satisfaction of our cyclists and future cyclists.
Our FAQs are here to help you quickly find answers on your own.
For any other questions, our team is here to help, as well as on our social networks.